Privacy Policy

What information do we collect and how do we use it?

 

1. Information you provide

   When you visit our Services, you may provide us with certain personal information, such as your name, address, phone number, email address, personal preferences, payment card number, purchase and order information, demographic information, answers to survey questions, sizing information, and any other information you provide. decision to provide. Our Services may also allow you to upload or share photos or videos of yourself and others.
   
   We collect this information in various places on our Services, such as when you check out with your online order; use our mobile applications; subscribe to catalogues, email promotions and mobile messaging offers; participate in surveys; 
   
   We may also collect information you provide through our Services about people you know. For example, we collect the contact details of your gift recipient to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these cases, we may send a message to your friend or relative on your behalf (so only provide email addresses of people with whom you have a personal or family relationship and who would like to receive the message from you).
    

2. Information Your Devices Provide Automatically

   When you interact with our Services, we obtain certain information by automated means, including the following:
    
   1. location information

      We may obtain information about your location when you access or use our Services: for example, through your browser information and other similar device or browser properties (such as IP address), our store locator page, or our mobile applications. For more details, see  What choices do you have about how your information is used?  Below.

   2. Navigation information

      When you access our Services, your computer, phone, or other device may provide navigational information such as browser type and version, service provider identification, IP address, the site or online service you came from, and the site or online service you are navigating to .

   3. Device information

      We may also obtain information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the advertising ID on Android devices, mobile network information, and website or app usage behavior.

   4. Cookies, Clear Gifs and Similar Technologies

      To better understand how you interact with our Services, we may collect information using cookies, clear gifs (also known as web beacons or web bugs), and similar technologies. 
       

      A cookie is a small amount of data that is stored on your device by your browser. It is used to do things like see how you navigate through our Services, what you click on, remember you and your online purchases when you return, and recognize you and fulfill a special deal for you, when you redeem one of our offers from a third party. site. This helps us improve and deliver our Services, provide better customer service, customize and improve your online experience, and tailor offers to you based on your unique taste and a combination of your online and offline ( e.g. in-store) interactions and purchase history. †
       

      A clear gif is an almost invisible pixel-sized graphic on a web page, web document, or email message. It helps us do things like view the URL of the page where the clear gif appears and the time when the site, document, or email in question is viewed; and acknowledging you and fulfilling a special deal for you, when you navigate from a third party site to redeem any of our offers that may have appeared there. Clear gifs in emails help us confirm receipt of and response to our emails, including emails you forward to friends and family; and they make for a more personal or better online experience.
       

      In addition to cookies and clear gifs, we may also use device identifiers, web storage, and other technologies to collect information about your interactions with our content and Services.
       

      These technologies, illustrated above, can be used to help us see which of our interactive experiences online users like best. Cookies, clear gifs and similar technologies also allow us to associate your online browsing information and purchases and interactions (both online and offline) with personal information you provide (such as name, address, phone number, survey responses and email email address). We link this information to provide you with products and services; improve our business; handle business; and market our products and services through these and other online services, and through a variety of media such as email, mobile advertising, and direct mail.
       

      For information about your options regarding cookies, see  What choices do you have about how your information is used?  Below.
       

3. Information obtained through or provided by others

   Affiliates, sister brands, suppliers, social media networks and advertising networks may provide or supplement information about you to us. We may use this information for a variety of operational or marketing purposes, such as correcting shipping information, marketing it to you, delivering more relevant offers through customer insights, improving our business, and transacting business.
    

4. How we use the information we obtain

   We use the personal information we obtain through the Services to:
   1. provide our services
   2. process your online orders;
   3. facilitate payments and transactions;
   4. create and manage your online account;
   5. personalize your online experience with content and offers tailored to your interests;
   6. provide customer service and respond to your questions and requests;
   7. involve you in surveys and contests;
   8. allow you to post your content, such as comments, images or videos;
   9. facilitating networks of online social activity around our products and services;
   10. improving our Services, the way offers are made on our Services, and the interactions and experiences visitors have with our Services;
   11. enable you to interact with third-party content service providers, either by linking to their sites, viewing their content in our online environment, or by viewing our content in their online environment;
   12. market our products and services that may be of interest to you; in
   13. create aggregated, pseudonymised or anonymized information for statistical purposes. 
        

5. Third-party analytics and personalization services

   We may use third-party analytics and personalization services to analyze site statistics and performance, analyze our visitors' preferences, and provide you with personalized content through the use of some or all of the technologies described above, such as cookies and clear gifs.

 

6. Radio Frequency Identification (RFID) notice

   We place RFID tags on our online and in-store merchandise to track inventory, ensure product availability, and for fraud monitoring and prevention. The RFID tags contain product and stock information and do not store your personal data. We do not link the RFID information to your account, address or payment information.  
   RFID tags are identified so you can remove them after purchase.

 

How is technology used to display our ads on other online services and what choices do you have?

 

On our Services, we and third parties may collect information about your online activities in order to provide you with advertisements about products and services that are tailored to your interests.
We contract with third party advertising companies, who may collect information about your use and interactions with the Services, over time and across third party websites and online services, for use in delivering customized online display and banner ads. you on other websites and online services. In order to serve these ads, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers, and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. † These companies use the information they collect to serve you ads tailored to your interests.You

You can indicate your preferences for using some of these technologies by openingCookie preferences  to view or change your preferences (to address future cookie placement)

How do our services interact with third-party services and content?
 

We link to third-party sites and services, or otherwise display third-party content through our Services, for your convenience and information. These third-party sites and services may operate independently of us. The privacy practices of the relevant third parties, including details of the information they may collect about you, are subject to the privacy statements of those parties, and we strongly encourage you to review them. To the extent linked third-party sites and services are not owned or controlled by us, we are not responsible for the information practices of those third parties.

Here are examples of the types of third-party content and services available through or through our Services:
 

1. Interactive Maps

   We can facilitate easy access to the online maps of content providers such as Google. There you can get quick location, driving and contact details for our stores.
    

2. Sweepstakes, Contests and Survey Sites

   We may partner with third-party service providers to conduct sweepstakes, contests, and surveys. Navigation to these sites can be seamless so that it appears as if you are still using our Services. In these cases, the third party's privacy policy may apply to any personal information you provide in connection with the event. Note who is leading the event in question; and the terms, conditions and policies that apply.
    

3. Social Networks and Other Third Party Sites and Services

   We may sometimes facilitate convenient access to third-party sites and online services, such as social networking and other services that host user-generated content. This could include simple click-through access, the ability for you to share content on third-party services, or even "single sign-on" to those services. The third party's privacy policy applies to any information or content you provide through these services.
    

4. The Angel credit card site

   We let you easily navigate to the site of Comenity Bank (Comenity), where you can apply for the Angel card and pay bills online. Comenity issues and owns the Angel credit card accounts. When you apply for an Angel credit card online or pay for your account online, you are exiting our Services and communicating directly with Comenity.
    

5. International checkout

   We partner with eShopWorld to sell and deliver our products to select international destinations. If you ship to a country supported by eShopWorld, you are navigating away from our Services to a co-branded checkout service "powered by eShopWorld." eShopWorld's privacy policy, not our policy, applies to information you provide directly on that site, such as your payment information. In addition, when you navigate to eShopWorld's checkout site, we will share information about you and your order with eShopWorld to facilitate your purchase of our products from eShopWorld.

What information do we share or disclose to third parties and our sister brands?

 

We may share information about you with certain third parties, as described below and as otherwise described in this Policy. We do not sell or share personal information about you except as described in this policy.
  

1. Service providers and contractors

   We may share personal information with third party service providers and contractors we engage to provide services to us, such as fulfilling orders; process payments; provide customer service through chat features; monitoring activities on our Services; providing surveys and related analytics (which may be combined with Services usage analytics); maintain databases; hosting and managing our microsites, mobile websites and mobile applications; managing, sending and checking e-mails and text messages; the provision of online advertisements as described above; and the provision of advisory services.
    

2. Other marketers

   We may share your personal information (such as your name, mailing address, and purchase summary information) with other merchants and merchant exchanges who may use this information to send you offers for their products and services. We will ask for your consent to this sharing to the extent required by applicable law. If you do not want this information shared with these traders and exchanges,  then click here , select  Confidentiality of Request  about personal information for the email subject and fill out the form.
   We may occasionally offer you the opportunity to opt-in to receive email communications from third parties. If you do sign up, we will share your email address with the specific third party in question. Please read the privacy policies of these third parties to learn more about how they handle your personal information.
    

3. Law enforcement and first aid

   We may also disclose personal information about you (a) if we are required to do so by law or law (such as a court order or subpoena); (b) in response to requests from government agencies, such as law enforcement agencies; (c) to establish, exercise or defend our legal rights; (d) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (e) in connection with an investigation of suspected or actual illegal activity; or (f) otherwise with your consent.
    

4. Sale or merger

   We reserve the right to transfer your information in the event that we sell or transfer all or any portion of our assets (including, without limitation, in the event of a merger, acquisition, joint venture, reorganization, dissolution or liquidation).

What choices do you have about how your information is used?

We offer you certain choices regarding the personal information we obtain about you.

how do we protect personal information?

 

We maintain administrative, technical, and physical safeguards designed to protect the personal information we collect through our Services from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Our administrative safeguards include implementing, maintaining and training employees in the company's privacy and information security policies and procedures. Our physical and technical safeguards include maintaining physical security policies and standards to protect corporate systems and data, and a cybersecurity program overseen by our executive leadership team. 
 

Do we collect personal information from children?

 

Our services are intended for a general audience and are not directed at children. We do not knowingly collect or solicit personal information from children under thirteen (13) years of age (or other relevant ages, which may be applicable under applicable law) through our Services. If we discover that we have collected personal information from a child under this age, we will immediately delete the information from our records. If you believe that a child under this age may have provided us with personal information, please contact us as specified in With who should you contact with questions or comments?  section of this policy.
 

Where is personal information stored and processed?
  

Our employees involved in data processing and our servers are located in Columbus, Ohio, USA and other locations in the United States. We work with affiliated and unaffiliated service providers in the United States, United Kingdom, India, China, and other jurisdictions around the world. 
 

How will we communicate updates to our policy?

This policy may be updated periodically to reflect changes in our personal information practices. Changes to the policy will be posted on this page. For material changes, we will notify you by posting a prominent notice on our Services indicating at the top of the policy when it was last updated.

4. During the 12 month period prior to the effective date of this policy, we may have shared your personal information with certain categories of third parties, as described below.

 

Category of Personal Information Collected	Category of third parties, to whom information is provided for a business purpose (as defined under the CCPA)	Category of third parties to whom information is sold (as defined under the CCPA)
IDs (personal)	• Analytics Insights Provider • provider of ads • provider of direct marketing (e.g. email, SMS, telephone, post) • Affiliated brands and entities • Contextual Online Experience Provider • Provider of customer service • Customer information provider • Datacenter • Event or experience provider • Focus group service • Fraud monitoring and prevention • HR service provider • Information Security Service Provider • In-store wifi-provider • Logistics service provider, eg order management and fulfillment • Payment and transaction processor • Supplier of processes, services or technology development or improvement • Supplier of productreviews • Socialmediaplatform • Technology administration and integrity provider (including for maintaining and improving networks; identifying problems; and resolving problems) • Third party performing services in its own name through an independent consumer relationship, for example through consent • Vendor (various) services	• Advertising technology provider (including for online advertising) affiliated brand or entity • Affiliate marketer • Socialmediaplatforms • Research company
Identifiers (Government Issued Identifiers)	• Fraud monitoring and prevention • Personnel service provider • Third party providing services in its own name through an independent consumer relationship, for example through consent	Not applicable
Commercial information Personal characteristics, history and associations Inferences (predictive information)	• Analytics Insights Provider • provider of ads • provider of direct marketing (e.g. email, SMS, telephone, post) • Affiliated brands and entities • Contextual Online Experience Provider • provider of customer service • Datacenter • Event or experience provider • Focus group service • Fraud monitoring and prevention • HR service provider • Information Security Service Provider • Process, service or technology development or improvement supplier • Product and fit tester • Social media-platform • Solutions (miscellaneous) supplier • Third party performing services in its own name through an independent consumer relationship, for example through consent • Suppliers of (various) services	• Advertising technology provider (including for online advertising) affiliated brand or entity • Affiliate marketer • Socialmediaplatforms • Research company
Information about computers or mobile devices and information about internet or other electronic network activities of end users	• Analytics insights provider • provider of ads • provider of direct marketing (e.g. email, SMS, telephone, post) • Affiliated brands and entities • Contextual Online Experience Provider • Datacenter • Fraud monitoring and prevention • Information Security Service Provider • Wifi in the store provider • Solutions (miscellaneous) provider • Technology administration and provider integrity (including for maintaining and improving networks; identifying problems; and solving problems) • Third party, performing services in its own name through an independent consumer relationship, eg through consent • Social media platform • Vendor (various) services	• Advertising technology provider (including online advertising), or affiliated brand or entity • Affiliate marketer • Socialmediaplatforms • Research company
Credentials	• Third party performing services in its own name through an independent consumer relationship, for example through consent • Suppliers of (various) services	Not applicable
Education and professional information	• HR service provider • Focus group service • Third party performing services in its own name through an independent consumer relationship, for example through consent	Not applicable
Financial related information	• Customer service • Personnel service provider • Payment and transaction processor	Not applicable
Geolocation	• Analytics Insights Provider • provider of ads • Affiliated brands and entities • Contextual Online Experience Provider • provider of customer service • Datacenter • Fraud monitoring and prevention • Personnel services provider • provider of information security services • In-store WiFi provider • Logistics provider, eg , order management and fulfillment • Third party providing services in its own name through an independent consumer relationship, for example through consent	Not applicable
Payment card and transaction information	• Customer service • Fraud monitoring and prevention • Information Security Service Provider • Logistics service provider, eg Order Management and Fulfillment • Payment and transaction processor	Not applicable
Household information	• Analytics Insights Provider • Direct marketing (eg email, SMS, telephone, post) supplier	Not applicable
Incident-related information	• Information Security Service Provider • Fraud monitoring and prevention • Third party, which provides services in its own name through an independent consumer relationship, for example through consent	Not applicable

 
We don't really know that we sell personal information of consumers under the age of 16.

Don't sell my data  You have the right to opt-out of the "sale" of your personal information, as that term is defined under the CCPA. To specify your opt-out preferences, go to the   webpage Do not Sell My Personal Information.

Right to non-discrimination for the exercise of privacy rights: under CCPA, you have the right not to be discriminated against if you exercise your privacy rights granted by the CCPA.  

Financial incentive notice: We sometimes offer exclusive price discounts, rewards, offers, deals, coupons, services and other benefits to (1) customers who enjoy our loyalty and rewards programs; (2) recipients of our mailing lists who were given a financial incentive to sign up; (3) app subscribers who received a financial incentive to download the app; and (4) applicants or registrants who have received a financial incentive for their application or registration (collectively, "Programs"). Through these program offerings, consumers may provide us with certain personal information (e.g., name, mailing address, email address, telephone number, undergraduate school, date of birth, and other similar forms of personal information) when they sign up for our programs. There is no obligation to subscribe and consumers can opt out. The details of each program are included in the program offer. We offer these programs, among other things, to strengthen our relationship with customers. The total value of customers' personal information to our business depends on specific facts, such as whether and to what extent they take advantage of promotions. We do not calculate the value of customer information for our accounting statements. However, to the extent we would, such valuation could be directly or reasonably related to the costs involved in obtaining or developing such information. such as whether and to what extent they take advantage of offers. We do not calculate the value of customer information for our accounting statements. However, to the extent we would, such valuation could be directly or reasonably related to the costs involved in obtaining or developing such information. such as whether and to what extent they take advantage of offers. We do not calculate the value of customer information for our accounting statements. However, to the extent we would, such valuation could be directly or reasonably related to the costs involved in obtaining or developing such information. 
 

Additional privacy and cookie statement for visitors from the European Economic Area

 

If you access our Services from a member state of the European Economic Area ("EEA"), this EEA Supplemental Privacy Statement applies to you in addition to our online privacy policy. This additional EEA Privacy Statement does not otherwise apply to visitors who access our services from outside the EEA.
 

Cookies. We use the following web cookies and other information technologies to provide features on our web and mobile sites to users in the EEA, including cookies that provide basic visitor experiences, more complete website experiences such as interactivity with third-party content, and our interest-based advertising on other websites.
 

The following types of cookies (and cookie technology) are enabled when a web or mobile user visits this website:
 

Cookie- / technologietype	Function
User input cookies	Enables input, choices, or selections from visitors during their website experience. Examples are keeping a shopping cart during a visit or a form during a transaction.
Authentication cookies	Identifies visitors through the website after they log in.
Security cookies	Helps ensure the security of our website when visitors request a service. For example, we use cookies to secure account creation and login pages.
Multimedia Player-cookies	Provides things like picture quality, network connection speed, or buffer information for video and audio playback.
Load-balancing session cookies	Routes website traffic to a particular data center for the fastest access to the website and allows visitors to return to that data center if necessary.
Visitor customization cookies	Stores visitor preferences and experience history: Remembers language preference, product page display preference, and whether to display certain visitor experiences, such as email marketing opt-in, based on past experience.
Social Media Plugin Cookies	These cookies from social media platforms (such as Facebook and Instagram) facilitate the sharing of content on those platforms.
Cookies for remarketing and interest-based advertising	Enables our ad providers to deliver tailored ads to our visitors on other websites. The ads are based on a visitor's combined online and offline shopping history (e.g., in-store) and experience with us, as well as the advertiser network of our suppliers.
Analytics and Personalization Cookies	Allows us to do things like estimate the number of visitors, detect the most used search engine keywords that lead to a webpage, measure page load times, manage visitor surveys, identify navigation problems, provide personalized content on our websites, and improve web capabilities .

open your cookie preferences to view, specify and change your cookie preferences . And visit How is technology used to display our ads on other online services, and what choices do you have? for more information about the specify your preferences for our use of cookies and similar technologies.
 
The legal basis for our processing of your personal data in connection with our services is Article 6.1(b) EU GDPR, which allows the processing of personal data to the extent necessary for the performance of a contract. When you access our Services, you are contracting us based on our Site Terms, Conditions and Notices, and we need to process your personal information in order to respond to your requests, ship products to you and fulfill our obligations with with regard to the other purposes stated in this policy.

As exceptions, we rely on your consent in relation to cookies and direct marketing emails under Article 6.1 (a) EU GDPR, and legitimate interests under Article 6.1 (f) EU GDPR, especially with regard to situations where we need to collect your personal data process to comply with applicable laws. 

Recipients or categories of recipients of your personal data are employees of our company and affiliated and unaffiliated service providers who need to know about it.

When you access our Services, you transfer your personal data to the United States of America and India for which the Commission of the European Union has not yet issued an unrestricted adequacy decision.

We will process and retain your personal information for as long as necessary for the purposes set out in this policy, for our legitimate business needs and for legal compliance.

You have the right to request these EU GDPR rights from us with regard to your personal data: access to data; rectification of data; erasure of data; restriction of processing; objection to data processing; and data portability. You can exercise these rights through a combination of actions: (a) your data rights visits ; (b) access the information in your account; (c) exercise your opt-out options through our Services; or (d) call 1-800-411-5116 for our customers in the US and Canada; (08) 082340481 for our UK customers; and +1-937-438-4197 for our customers elsewhere.

If you have consented to direct marketing emails or other data processing, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to lodge a complaint with a supervisory authority.

We do not use automated decision-making, including profiling, as referred to in Article 22 (1) EU GDPR, i.e. in a way that produces legal effects for you or significantly affects you. Our Services' customization technologies and e-commerce processes are automated, but have no legal effect or significant impact on you, as referred to in Article 22 (1) or (2) EU GDPR.